Explanation of how we use personal information that we collect about you.
What Information do we collect about you?
Prior to renting a vehicle with us, we need to collect information about you. This information relates to your personal details. For driver insurance purposes we may also need to collect personal data relating to your health.We may in the future ask for information on a voluntary basis, for customer surveys, or to provide feedback.Cookies are used to collect website usage information. These text files are placed on your device to collect standard behaviour information. We may use your information collected by our website to personalise repeat visits to our site.
Why do we need to collect and use personal data?
The data collected by us is used to for the completion of our contract with you.We only collect essential information to enable us to provide, efficient effective services. Data held with regards to health of driver/s, is to ensure that we fulfil our legal obligations.
How will we use information about you?
We collect information about you to provide you, with the services for which you wish to engage us.
How can you access any information that we hold on you?
You have the right to access any information that we hold about you. Should you wish to request a copy of any information that we hold please write or email to us at the address listed at the foot of this notice. Should you wish to update any information that we hold on you then please ask us to correct or remove any information, that you believe to be incorrect or false.
Who might we share your information with?
To deliver our services effectively, we may be required to send your details to third parties such as , our insurers & accountants, or legal services.When we involve third parties in our process, we will ensure that the nature of sharing information is clear, & they should, exercise a duty of confidence in any use of your data, and that they will only act in accordance with our written instructions.
Forwhat length of time will we hold the information for?
Your personal data will be held for no longer than is required, to deliver the services for you. However, for the purpose of our insurance, we reserve the right to hold data, until such time as, we believe the data provided is no longer relevant to the services that were provided. In any case we will not retain your data for more than 3 years, after the conclusion of our contracted services. At any time, you have the right to request the deletion of any relevant data that we hold for yourself. We will comply with this request subject to our regulatory obligations.
We may wish to send you information about our services, which may be of interest to you. If you have currently agreed to receive market information,then you will be given the option, to opt out in the future.You are within your rights, to request that we stop contacting you. If you choose to do so, please contact us by email, or post.